Amplifi-Qx ProCare Support

Every Amplifi-Qx solution includes our comprehensive support program, ensuring your system continues to deliver flawless performance year after year. From proactive monitoring to rapid response support, we're with you every step of the way.

Support Services

Comprehensive technical support designed to maximise your Amplifi-Qx system performance. Our ProCare program combines proactive monitoring, expert diagnostics, and responsive field support to ensure uninterrupted connectivity for your critical communications infrastructure.

5-Year Coverage Guarantee
Enjoy complete peace of mind with our comprehensive 5-year guarantee, included as part of every Amplifi-Qx ProCare plan. Rest assured knowing your investment is protected for the long term, with support you can count on.
System Updates
As mobile networks evolve, we ensure your Amplifi-Qx solution remains optimised. Our support program includes system updates and reconfiguration when necessary to maintain peak performance with changing carrier technologies.
Remote Diagnostics
Many adjustments and optimisations can be performed remotely through our advanced management platform. Our support engineers can analyze system performance, make configuration changes, and resolve many issues without requiring an on-site visit.
On-Site Support
When necessary, our certified technicians can be dispatched to your location to address more complex issues. Our nationwide coverage ensures rapid response times regardless of your location within the UK.
Proactive Monitoring
Our technical team continuously monitors your system's health and performance through the Amplifi-Qx Portal, often identifying and resolving potential issues before they impact your connectivity.
Extended Hardware Warranty
Benefit from an extended hardware warranty that comes standard with every Amplifi-Qx ProCare plan. This added coverage ensures your equipment stays protected well beyond the standard period, minimising downtime and unexpected costs.

Digital Tools

Advanced management and monitoring capabilities delivered through our comprehensive digital platform. These integrated tools provide signal-strength insights, streamlined project oversight, and powerful visualisation features that we use to optimise your Amplifi-Qx system performance and ensure seamless ongoing operations.

Signal Booster Monitoring
View recent signal readings from every booster in your building, with detailed performance metrics and historical trends.
Installation Progress Tracking
Follow your implementation from initial survey through to completion, with regular updates and milestone notifications.
Interactive Floor Plans
Visualise your entire system on your building's actual layout, with device locations and coverage zones clearly marked.
Mobile Access
Full functionality available on both iOS and Android devices for management on the go.
Multi-Site Management
Manage multiple locations from a single dashboard, perfect for organisations with multiple Amplifi-Qx solutions.
Before/After Comparison
Access comprehensive survey data showing the dramatic transformation in your building's connectivity.

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