Signal Solutions
Quality Statement
General Statement of Intent: Quality
Signal Solutions Ltd is committed to providing quality services and products for all of its projects regardless of the nature or size and to meeting the needs of all its customers by continually enhancing, reviewing & continuously improving our quality systems with the intention of providing our clients with the quality of service they expect from a professional organisation.
With this in mind, it is our policy to work towards the realisation of the following objectives:
Total client satisfaction measured using pre-determined Key Performance Indicators.
To be recognised by our clients as a professional organisation providing a quality service, therefore increasing the potential for further market development.
To provide a professional service.
The communication and implementation of the quality policy, system and procedures at all levels of the organisation.
Develop and maintain a culture that is self-critical, honest and transparent.
Review our Quality Management system through an effective internal audit and management review process.
Maintain an adequately resourced Quality Assurance system that enables us to evaluate our strengths and weaknesses accurately and to respond to them accordingly.
The company quality statement will be reviewed on an annual basis. It is the intention of the Directors that the policies and procedures outlined and detailed within this policy are implemented on every project; adequate resources will, therefore, be made available to ensure this is achieved. We believe strongly that responsibility for quality assurance lies closest to the point of actual delivery – therefore all personnel are responsible for ensuring compliance with the requirements of the Quality System which will be formally monitored by all members of Management and Supervision.
Approved by: John Baker Job role: Director Date: 1st June 2025