Frequently Asked Questions

The first step is to provide us with basic information about your building and signal requirements. Based on this, we'll create a free solution design and quote showing the recommended Amplifi-Qx configuration (Digital or Analogue) and expected performance improvements. If you proceed, we'll then schedule a detailed site survey to ensure accuracy before installation.

If you experience poor mobile signal, dropped calls, slow data speeds, or unreliable connectivity in your building, the Amplifi-Qx system can help. We can provide a free solution design based on your building information and requirements. You can request a consultation through our website or by contacting our team directly to discuss your specific needs.

Amplifi-Qx system costs vary depending on building size, coverage requirements, and whether you need our Digital (QUATRA) or Analogue (GO) solution. Our systems are competitively priced considering the advanced CEL-FI technology and comprehensive monitoring applications included. We provide detailed quotes following our free solution design process, with flexible payment options available for commercial customers.

We need basic building information including size, construction type, number of floors, current signal issues, and your coverage requirements. Our team can provide an initial solution design and quote based on this information. A detailed site survey is then conducted to ensure accuracy before final installation planning. The Amplifi-Qx apps will store all this information for future reference once your project begins.

Typically 6-8 weeks from initial contact to full system operation, but possibly sooner if required. This includes the initial solution design, proposal review and approval, detailed site survey, equipment procurement and installation scheduling, and installation with commissioning. You'll receive progress updates throughout via the Amplifi-Qx mobile app.

The choice between Amplifi-Qx Digital (QUATRA) and Analogue (GO) depends on your coverage requirements, building complexity, and monitoring needs. Digital provides maximum gain (100dB), advanced features, and comprehensive monitoring, ideal for large or complex buildings. Analogue offers excellent performance (70dB gain) with essential monitoring at a lower cost point. Our free solution design process will recommend the best option for your specific requirements.

CEL-FI GO technology powers our Amplifi-Qx Analogue solution, providing intelligent analogue signal processing with up to 70dB gain. Unlike basic analogue boosters, CEL-FI GO includes automatic gain control and interference management. The system integrates with our Amplifi-Qx web and mobile apps, providing essential monitoring capabilities including signal strength, system status, and performance alerts.

The Amplifi-Qx system is Signal Solutions' flagship offering that combines cutting-edge CEL-FI technology with our proprietary monitoring and management software. Unlike standard signal boosters, Amplifi-Qx provides intelligent, self-optimising coverage with real-time monitoring through our exclusive Amplifi-Qx web app and mobile app. Available in both Digital (QUATRA) and Analogue (GO) configurations, the system delivers superior performance while providing complete visibility into your signal enhancement solution.

CEL-FI technology represents the most advanced signal boosting solution available today. CEL-FI offers both digital (QUATRA) and analogue (GO) solutions, each providing intelligent interference management and carrier-grade reliability. Our exclusive partnership with CEL-FI allows us to offer the complete Amplifi-Qx system range with unmatched performance and seamless integration with our monitoring applications.

The Amplifi-Qx web and mobile apps provide unprecedented visibility into your signal boosting system. You can monitor signal strength, track system performance, receive alerts, and access support directly through the apps. The web app includes an interactive floor plan viewer showing device locations and status, while the mobile app keeps you connected to your system anywhere. Both apps work with our Digital (QUATRA) and Analogue (GO) solutions, with QUATRA providing more detailed monitoring data.

Amplifi-Qx Digital uses CEL-FI QUATRA 4000 technology, providing up to 100dB gain with advanced digital signal processing, automatic interference cancellation, and comprehensive monitoring through our Amplifi-Qx apps. Amplifi-Qx Analogue uses CEL-FI GO technology, offering up to 70dB gain with intelligent analogue processing and essential monitoring capabilities. Both integrate with our Amplifi-Qx applications, with Digital providing more detailed system data and remote configuration options.

The CEL-FI QUATRA 4000 is a digital signal booster that forms the core of our Amplifi-Qx Digital system. It provides intelligent signal processing, automatic gain control, and interference cancellation. The QUATRA 4000 can connect up to 6 Coverage Units through the Network Unit, creating a comprehensive coverage solution that's monitored and managed through our Amplifi-Qx applications. Additional Network Units can be added to expand the system further.

Amplifi-Qx is specifically designed for commercial environments, providing enterprise-grade signal enhancement with professional monitoring and management tools. Both Digital and Analogue solutions ensure reliable communications for your business operations, while the Amplifi-Qx web app allows IT teams to monitor multiple locations, track performance, and manage the entire signal boosting infrastructure from a central dashboard.

Yes, both Amplifi-Qx Digital and Analogue systems are designed for commercial deployments. Digital systems using CEL-FI QUATRA can support up to 6 Coverage Units per Network Unit with multiple Network Units for comprehensive coverage. Analogue systems using CEL-FI GO can be configured with multiple units for large area coverage. The Amplifi-Qx apps provide complete oversight of your entire installation.

Absolutely. The Amplifi-Qx web app is designed for multi-site management, allowing you to monitor and manage both Digital and Analogue signal boosting systems across multiple locations from a single dashboard. Each site can have its own floor plan view, performance metrics, and alert settings, making it ideal for businesses with multiple offices or facilities.

Reliable mobile communications are essential for business continuity. Both Amplifi-Qx Digital and Analogue systems ensure consistent signal coverage throughout your premises, while the monitoring applications provide proactive alerts about any issues. This allows you to maintain critical communications and address any problems before they impact your business operations.

The Amplifi-Qx Digital system uses a centralised Network Unit (NU) that connects to up to 6 Coverage Units (CUs) via ethernet. This architecture allows flexible coverage design with each CU serving specific areas through passive antennas. The Amplifi-Qx web app displays the entire network topology, showing signal flow and performance for each component in real-time.

Yes, CEL-FI GO systems integrate with our Amplifi-Qx web and mobile apps, providing essential monitoring capabilities including system status, signal strength, and performance alerts. While not as detailed as our Digital (QUATRA) systems, GO systems still provide valuable monitoring data and remote support capabilities through our applications.

Yes, the CEL-FI QUATRA 4000 supports current 4G/LTE networks and is designed to be compatible with 5G deployments. The digital architecture allows for software updates to support new frequency bands and technologies as they're deployed by network operators. The Amplifi-Qx system will notify you of any available updates and can often apply them remotely.

CEL-FI GO technology provides intelligent analogue signal processing with up to 70dB gain, automatic gain control, and interference management. Unlike basic analogue boosters, CEL-FI GO integrates with our Amplifi-Qx monitoring platform, providing system status, signal strength monitoring, and performance alerts. It offers excellent performance at a cost-effective price point for many commercial applications.

The QUATRA 4000 can be configured to support multiple UK network operators (EE, O2, Vodafone, Three) simultaneously or focus on specific operators based on your requirements. The system intelligently manages different operator signals without interference, and the Amplifi-Qx apps display performance metrics for each operator separately.

CEL-FI QUATRA technology includes advanced interference detection and cancellation capabilities. The system automatically adjusts gain levels and can isolate problematic frequencies to maintain optimal performance. All interference events are logged in the Amplifi-Qx system with detailed analysis, allowing our technical team to optimise the system remotely if needed.

CEL-FI GO technology is far superior to basic analogue boosters. It includes intelligent gain control, interference management, and integration with our Amplifi-Qx monitoring applications. While basic boosters simply amplify signals including noise, CEL-FI GO provides clean signal enhancement with monitoring capabilities that allow proactive management and support.

The CEL-FI QUATRA 4000 is the world's only digital signal booster, providing up to 100dB of gain with intelligent signal processing, automatic interference cancellation, and real-time optimisation. Unlike other systems, QUATRA technology integrates seamlessly with our Amplifi-Qx monitoring applications, providing complete system visibility, remote configuration, and advanced diagnostic capabilities.

Amplifi-Qx combines advanced CEL-FI technology (both Digital QUATRA and Analogue GO) with comprehensive monitoring and management applications. While competitors offer basic signal boosting, only Amplifi-Qx provides integrated system monitoring, remote diagnostics, installation progress tracking, and professional ongoing support through our web and mobile apps. This makes Amplifi-Qx the only truly intelligent signal boosting solution available.

Unlike femtocells that require internet connectivity and create separate networks, Amplifi-Qx enhances your existing mobile network signal using CEL-FI technology. Both our Digital and Analogue solutions provide better coverage with lower power consumption and no additional network infrastructure. The Amplifi-Qx monitoring applications also provide visibility and control that's not available with femtocell solutions.

Signal Solutions is the only UK company offering the complete range of CEL-FI technology (both QUATRA Digital and GO Analogue) integrated with comprehensive monitoring applications. Our Amplifi-Qx web and mobile apps provide capabilities that no other signal booster company can match, including real-time monitoring, remote diagnostics, installation tracking, and ongoing performance management. We focus exclusively on commercial customers with enterprise-grade solutions.

Absolutely! The Amplifi-Qx mobile app provides installation progress updates, estimated completion times, and direct communication with your installation team. You'll receive notifications at each stage of the installation process, ensuring you're always informed about the status of your signal boosting solution, whether Digital or Analogue.

Installation time varies by system type and building complexity. Amplifi-Qx Analogue (GO) installations typically take 1-2 days, while Digital (QUATRA) installations may take 3-5 days depending on the number of Coverage Units and building size. Larger products can take a number of weeks to complete. Our certified engineers handle the complete installation process, and you can track progress through the Amplifi-Qx mobile app.

Our installation process includes: 1) Pre-installation survey and planning, 2) Professional installation by certified engineers, 3) System commissioning and optimisation, 4) Setup of your Amplifi-Qx web and mobile app access, 5) Post-installation testing and verification, 6) Handover training on using your monitoring applications. The process is similar for both Digital and Analogue systems, with Digital installations requiring additional network configuration.

Yes, all Amplifi-Qx systems require professional installation by our certified engineers. This ensures optimal performance, compliance with Ofcom regulations, and proper integration with our monitoring applications. Professional installation also includes system commissioning, testing, and setup of your Amplifi-Qx app access for both Digital and Analogue solutions.

The Amplifi-Qx web and mobile apps provide comprehensive performance metrics including signal strength measurements. Both Digital and Analogue systems provide these metrics, with Digital systems offering more detailed data. We also conduct pre and post-installation surveys through the apps, allowing you to compare before and after performance objectively.

The Amplifi-Qx monitoring applications will typically alert you to any performance issues automatically for both Digital and Analogue systems. You can check system status, signal levels, and performance metrics through the web or mobile app. If issues persist, the apps provide direct access to our technical support team who can remotely diagnose most systems.

While you may see improved signal bars, the Amplifi-Qx system's benefits go far beyond visual indicators. You'll experience significantly improved call quality, faster data speeds, reduced dropped calls, and better indoor coverage. The Amplifi-Qx web and mobile app provide detailed signal strength measurements and performance metrics for both Digital and Analogue systems, giving you precise data on your signal improvement.

Signal improvement depends on your chosen solution: Amplifi-Qx Digital (QUATRA) can provide up to 100dB of signal gain, while Amplifi-Qx Analogue (GO) provides up to 70dB gain. Both can dramatically improve signal strength depending on your existing signal levels and building characteristics. Our solution design process provides realistic expectations for your specific location and chosen system.

All CEL-FI equipment used in our Amplifi-Qx Digital (QUATRA) and Analogue (GO) systems is fully Ofcom approved and compliant with UK regulations. We handle all regulatory requirements and notifications as part of our professional installation service. The Amplifi-Qx system maintains compliance records and system documentation for your reference.

Coverage area depends on your building layout, signal requirements, and chosen system. Amplifi-Qx Digital (QUATRA) systems can typically cover 5,000-50,000 square feet per Network Unit, while Amplifi-Qx Analogue (GO) systems cover smaller areas but can be deployed in multiple units for comprehensive coverage. The Amplifi-Qx apps provide detailed signal strength measurements for both system types.

Both Amplifi-Qx Digital and Analogue systems include interference management capabilities. Digital (QUATRA) systems provide advanced interference cancellation and automatic gain control with detailed logging in the Amplifi-Qx app. Analogue (GO) systems include intelligent interference management with essential monitoring. Both systems continuously monitor for interference and adjust automatically to maintain optimal performance.

Both Amplifi-Qx Digital and Analogue systems support all major UK network operators including EE, O2, Vodafone, and Three. The CEL-FI technology can be configured for specific operators or multiple operators depending on your requirements. The Amplifi-Qx apps display signal strength and performance metrics for each supported network on both system types.

Both Amplifi-Qx Digital and Analogue systems are largely self-maintaining, with CEL-FI technology automatically optimising performance. However, we recommend annual health checks which can be scheduled through the Amplifi-Qx apps directly. The monitoring applications will alert you to any maintenance requirements or performance issues that need attention for both system types.

The applications provide comprehensive system information including signal strength, system status, performance metrics, coverage maps, device locations, alert notifications, maintenance schedules, and historical performance data. Digital (QUATRA) systems provide more detailed data including individual Coverage Unit performance, while Analogue (GO) systems provide essential monitoring information.

Yes, the Amplifi-Qx apps provide customisable alert notifications for various system events including performance degradation, equipment faults, maintenance requirements, and signal quality issues. Both Digital and Analogue systems support alerts, which can be sent via email, SMS, or push notifications through the mobile app.

After installation, you'll receive login credentials for both the Amplifi-Qx web app and mobile app. The web app is accessible from any web browser, while the mobile app is available for both iOS and Android devices. Both applications work with Digital (QUATRA) and Analogue (GO) systems, with Digital systems providing more detailed monitoring data.

As part of our professional installation service, Signal Solutions handles all regulatory notifications and compliance requirements with Ofcom for both Digital and Analogue systems. We ensure your Amplifi-Qx system meets all legal requirements and maintain compliance documentation accessible through the Amplifi-Qx apps. No additional permissions are typically required from building owners.

Yes, both CEL-FI QUATRA (Digital) and CEL-FI GO (Analogue) technologies used in Amplifi-Qx systems operate at very low power levels and are completely safe for continuous use in occupied buildings. All equipment is CE marked and meets strict safety standards. The Amplifi-Qx apps provide access to safety information and compliance documentation for your reference.

Both Digital and Analogue Amplifi-Qx systems can accommodate network operator changes. Digital (QUATRA) systems can be remotely reconfigured through our monitoring platform, while Analogue (GO) systems may require equipment updates. Our monitoring platform tracks operator frequency changes and we'll notify you of any required actions through the Amplifi-Qx web and mobile apps.

Signal Solutions manages all ongoing compliance requirements on your behalf for both Digital and Analogue systems. The Amplifi-Qx apps maintain up-to-date compliance records and automatically handles regulatory reporting. We notify you of any actions required and handle the administrative aspects of maintaining your system's legal compliance.

Remote support capabilities depend on your system type. Digital (QUATRA) systems allow our technical team to remotely access diagnostics, adjust configurations, and often resolve issues without a site visit through the Amplifi-Qx app. Analogue (GO) systems provide remote monitoring and diagnostic guidance, though some adjustments may require on-site visits. Both systems significantly reduce downtime through proactive monitoring.

Yes, our technical team can access your Amplifi-Qx system remotely through the monitoring platform. This allows us to provide proactive support, perform remote diagnostics and monitor performance of both Digital and Analogue systems. Remote monitoring capabilities are configured during installation based on your preferences.

Support is available directly through the Amplifi-Qx apps for both Digital and Analogue systems, providing immediate access to our technical team. The applications include diagnostic tools that allow our engineers to remotely assess Digital systems and provide guidance for Analogue systems. You can also access support documentation, user guides, and troubleshooting resources through the apps.

We provide comprehensive training on using the Amplifi-Qx apps as part of your installation for both Digital and Analogue systems. This includes hands-on training with your specific system, documentation, and ongoing support. Additional training sessions can be arranged if needed, particularly for businesses with multiple users.

The Amplifi-Qx app provides comprehensive diagnostics for both system types. Digital (QUATRA) systems offer detailed information including signal strength measurements, gain levels, interference detection, system temperature, power consumption, and performance history for each component. Analogue (GO) systems provide essential diagnostics including signal strength and system status.

The Amplifi-Qx apps provide visibility of signal strength measurements throughout your premises for both Digital and Analogue systems. If you identify areas with poor coverage, our technical team can analyse the data and recommend adjustments. Digital systems allow for remote optimisation, while Analogue systems may require physical adjustments or additional units.

Both Digital and Analogue systems include automatic performance optimisation. Digital (QUATRA) systems continuously monitor and automatically adjust gain levels, manage interference, and optimise signal distribution with detailed logging in the Amplifi-Qx app. Analogue (GO) systems provide automatic gain control and interference management with essential diagnostic information available through the monitoring applications.

Both Digital and Analogue systems offer flexibility for building changes. Digital (QUATRA) systems allow Coverage Units to be relocated and the system re-optimised remotely through the Amplifi-Qx apps. Analogue (GO) systems can be physically relocated as needed. The Portal's floor plan viewer can be updated to reflect any building changes for both system types.

Yes, multiple Amplifi-Qx systems (both Digital and Analogue) can be managed through a single dashboard, making it ideal for campus environments or multi-building facilities. Each building maintains its own CEL-FI system while being monitored centrally. This provides comprehensive coverage management across your entire property portfolio.

Yes, both Digital and Analogue systems allow for expansion. Digital (QUATRA) systems can add Coverage Units to existing Network Units (up to 6 per NU) or deploy additional Network Units. Analogue (GO) systems can add additional units for expanded coverage. All expansions are managed through the Amplifi-Qx apps, which automatically integrate new components into your monitoring dashboard.