download the white paper for free.
The UK’s four main mobile operators, EE, Vodafone, O2, and Three, have all made big strides in expanding 4G and 5G coverage. In fact, 5G now covers 62% of the UK’s landmass, up from 55% just last year. But, as our research shows, there’s still a real gap between outdoor coverage stats and the reality of using your phone indoors.
One of the biggest takeaways from our white paper is just how much modern building materials and construction methods are affecting mobile signal. Thick stone walls, energy-efficient glass, steel frameworks and reinforced concrete all do a great job at keeping heat in but they’re also brilliant at keeping mobile signals out. Add in the fact the newer 4G and 5G networks use higher frequencies (which struggle even more to get through walls), and it’s no wonder so many of us are still dealing with dropped calls and slow data.
Some quick stats that stood out to us:
42% of Londoners report poor signal at home (and it’s getting worse).
Over 70% of UK schools face issues with poor mobile reception.
Office buildings, retail spaces, and other commercial properties frequently suffer from inadequate indoor signal
It’s easy to overlook just how much we depend on reliable mobile coverage ... until it lets us down. Here’s why strong mobile signal remains essential:
Day-to-day reliability: Whether it’s making calls, sending messages or accessing information on the go, we expect our phones to work wherever we are.
Safety and emergencies: In an emergency, being able to make a call quickly is absolutely vital. Every organisation has a duty of care to ensure staff and visitors can contact help if they need it. Relying only on WiFi calling is risky, as WiFi networks can fail or may not cover every part of a building. Reliable mobile signal is essential for keeping everyone safe and connected at all times.
Smart devices and IoT: As more smart devices and systems are introduced into homes and workplaces, a strong mobile signal is needed to keep everything running smoothly. We’ve explored this further in our blog post about how IoT depends on consistent connectivity, not just internet access.
Not all coverage is equal: Despite advances in technology, there are still plenty of places, especially inside large buildings, where mobile signal just isn’t up to scratch.
This is where solutions like Nextivity CEL-FI technology (which we use in our Amplifi-Qx systems) come in. By capturing the signal from outside and distributing it throughout a building, these systems can make a world of difference, whether that's in a hospital, school, office, or even a hotel. The key is making sure any solution is Ofcom-compliant, supports all UK networks and is properly installed for your specific building.
If you’re keen to get the full picture, our white paper goes well beyond what we’ve touched on here. Here’s a quick summary of what else you’ll find inside:
A Deep Dive into the UK’s Mobile Networks:
The Role of MVNOs:
Rollout Plans and Progress:
True 5G (mmWave) and What’s Next:
International Comparisons:
The Real Causes of Poor Indoor Signal:
Case Studies and Success Stories:
Practical Recommendations:
If any of that sounds useful, you can download the full white paper for free. And as always, if you want to talk through your own connectivity challenges, just get in touch! We’re here to help.