CASE STUDY

Ham Yard Hotel

The Problem

The Ham Yard Hotel is a luxury hotel located in the heart of London. In the midst of Soho and moments from Mayfair, Ham Yard has an urban village feel and offers guests exceptional accommodation, dining, and event facilities.
Like many hotels in London, Ham Yard was experiencing weak and unreliable mobile signal coverage throughout the premises. This made it difficult for guests and staff to communicate effectively, leading to dropped calls, slow internet speeds, and an overall poor mobile experience.
Signal Solutions were contracted to provide a mobile signal solution for the building with an approximate coverage area of 6000sqm. The original requirement was to boost the mobile signal for all four UK mobile networks into the two basement levels as well as the ground floor.
Hyh-Portrait-Courtyard-R-Mr
CEL-FI-Certified-Enterprise-Installer-Png
no signal

NO USABLE SIGNAL THROUGHOUT GROUND AND BASEMENT LEVELS

6,000 sqm

LUXURY HOTEL IN THE HEART OF LONDON

amplifi-qx Digital

mobile signal booster solution using cel-fi technology

The Solution

Site survey stage

This first phase of an Amplifi-Qx installation requires a comprehensive site survey to assess the extent of the mobile signal coverage issues. This was carried out by our team of signal engineers and a final report was passed to the customer.

The chosen solution

Amplifi-Qx Digital was selected for this project, and we used the new CEL-FI QUATRA 4000e mobile signal booster to power the solution. This is a high-performance cellular coverage solution that provides reliable and consistent cellular coverage throughout large buildings. The CEL-FI QUATRA 4000e is a scalable and flexible solution, capable of supporting multiple mobile networks.

Installation challenges

Throughout the installation, the hotel remained fully accessible to the public. We made a conscious effort to minimise any disruption for guests of the hotel.

Our installation provided mobile signal to key spaces in the hotel, including employee areas such as kitchens and laundry rooms, as well as the bowling alley, spa, gym, and meeting rooms.

Initially, our client had not considered extending the signal to their own offices. However, after experiencing the improved quality of the signal in the basement levels, they decided to proceed with the extension. We were able to carry out the additional installation the very next day.

The Result

Significant improvement throughout

On completion of any installation we’ll always walk around the property to test the signal in various locations – comparing the boosted signal to the original signal readings.

Guests and staff now have reliable and consistent cellular coverage throughout the hotel, with no dropped calls or slow internet speeds.
Immediate results

Our Amplifi-Qx signal solution has enabled the hotel to support multiple carriers and technologies, ensuring that guests can use their preferred mobile service provider. The hotel’s mobile signal coverage needs have been met, resulting in a positive impact on guest satisfaction and the overall hotel experience.

Signal reading comparison

We use professional signal testing equipment to take dBm readings (decibel milliwatts) – we then compare these to the pre-install readings to calculate the increase in mobile signal. A really good dBm reading will be somewhere between -70dBm and -90dBm … the closer to zero the better!

Boosted 3G Readings
0

dBm
Vodafone 3G
0

dBm
O2 3G
0

dBm
EE 3G
0

dBm
Three 3G
Boosted 4G Readings
0

dBm
Vodafone 4G
0

dBm
O2 4G
0

dBm
EE 4G
0

dBm
Three 4G

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